Welcome to Sona Metals.
These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website or placing an order with us, you agree to be bound by these terms and conditions in full. If you do not agree with any of these terms, please discontinue using our website immediately.
1. Introduction
Sona Metals is a supplier of Copper, Brass, Aluminum, and related metal products.
We aim to provide high–quality materials to businesses and traders across sectors.
2. Product Information
All products displayed on this website are subject to availability.
We make reasonable efforts to provide accurate descriptions, dimensions, and pricing. Nonetheless, we do not guarantee that all information is completely accurate or free of omissions.
Product images are for representation only and may differ slightly from the actual products.
3. Orders and Payments
All orders placed through this website are subject to confirmation by Sona Metals.
Prices are subject to change without prior notice due to fluctuations in metal prices and market conditions.
Payments must be made in advance or as per the terms defined in your invoice.
We accept payments through bank transfer or other methods specified at the time of placing your order.
4. Shipping and Delivery
Delivery timelines are approximate and may be affected by factors outside our control, such as delivery service disruptions or customs procedures.
Sona Metals is not liable for any delay in delivery due to force majeure or unforeseen circumstances.
Shipping charges may apply and will be added to your final invoice.
5. Return and Refund Policy
All products are thoroughly inspected for quality before delivery.
If you find a defect or damage upon delivery, please notify us immediately (within 24 hours) with photo evidence.
Refunds or exchanges will be processed at our discretion and in cases where the damage or defect is due to a manufacturing fault.
6. Limit of Liability
To the fullest extent permitted by applicable law, Sona Metals will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
7. Intellectual Property
All content on this website — including text, logos, images, and designs — is the intellectual property of Sona Metals and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.
8. Amendments
We reserve the right to revise these terms and conditions at any time without prior notice.
Your continued use of the website after any modifications constitutes your consent to the updated terms.
9. Governing Law
These terms and conditions are governed by and constructed in conformity with the laws of India.
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Delhi.